Privacy Policy

Introduction and Overview

At RichSteel, your privacy matters to us and we are committed to respecting and protect your privacy and your personal information. Please be assured that our website will not collect personal information for our main purpose. Your privacy is important to RichSteel, so we have created the following Privacy Policy to let you know what information we collect when you visit our website, RichSteel(the "Site"), why we collect it, and how it is used. This Privacy Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. We may periodically make changes to this Privacy Policy which will be included on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By using the Site, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

Information We Collect

All personal information collected or submitted in connection with your use of the Site is to help deliver our products and services to you. The type of personal information we collect includes:

(1) Information provided by you: You may be required to provide certain information to register or make a purchase through the Site, such as your name, email address, login name, password, phone number, and payment information; and

(2) Automatically collected information:  We may automatically collect certain information from your use of the Site, such as usage data, preferences, or other data that includes information concerning how you use the Site, including but not limited to your browser type, IP address, data collected through cookies and other tracking technologies, and data related to your interactions with content on the Site such as the type of content viewed or purchased through the Site.

Use of Information

RichSteel uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about important functionality changes
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve this website and our services to you
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  • Providing advertising, analytics and marketing services. We do not use your personal information or your personal pictures as sources for advertising.

Please be noted that we would not offer freebies or incentives other than as described below:(1) Provide at the time of purchase;(2) Be part of a marketing campaign;(3)The primary purpose is not to collect personal information from users.

 

Information Disclosure

We may disclose the information we collect from and about you, including your personal information, (1) to our Preferred Providers, if the disclosure will enable them to perform a business, commercial, professional and/or technical support function for us; (2) to our Community Stylists as communicated to you when you place an order to manage their businesses and marketing operations (limited to your name, contact information, purchase information (where applicable), and the sales volume associated with your purchase (where applicable)); (3) as necessary if we believe that there has been a violation of our rights or the rights of any third party; (4) to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) as described to you at the point of collection.

Please also note that we do not sell, trade, or transfer to outside parties your personally identifiable information unless it is requested by law and/or contract. We do not transfer or sell your personal information and other information as an asset in connection with proposed or actual financing, merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or other change in control. 

How We Protect Your Information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information. We restrict access to your non-public personal information to those employees and third parties who need such information to provide products or Services.

Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers and other authentication information you use to access our Services.

If you feel that the security of your account or personal data has been compromised, please immediately contact us at the following email address support@richsteel-jewelry.com.

Please be aware that, despite our every effort, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

Children

RichSteel does not knowingly collect personal information from children under the age of thirteen (13). In the event that RichSteel ever does so, we will strictly comply with the Children's Online Privacy Protection Act (“COPPA”). If you are a parent or guardian and believe RichSteel has collected such information in a manner not permitted by COPPA, please contact, and we will remove such data to the extent required by COPPA.

Other Parties

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. This Privacy Statement applies solely to data collected by us through our products and services. For these providers, we recommend that you read their privacy policies of any third party so you can understand the manner in which your personal information will be handled by these providers. 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Cookies and Similar Technologies

  • Definition of "Cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies." 

  • Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Your Rights and Choices

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.  To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable time frame, and in any event in less than 30 days.

 

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

RichSteel will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Changes to the Privacy Policy

We reserve the right to revise this Privacy Policy at any time. When we do, we will post any changes on this website. You can tell if the Policy has changed by checking the “Last Revision” date that appears at the top of the Policy. RichSteel encourages you to periodically review this Privacy Policy to learn how we are protecting your information. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@richsteel-jewelry.com.